Application for
Head of Solutions
at Ramp
I've spent 7 years building the future of AI-powered technical GTM in financial services. Here's why I want to do it at Ramp.
01 — The Thesis
The next generation of enterprise sales will be won by teams that use AI to move faster than their competitors. The best Solutions teams don't just support sales - they become the product's most compelling proof point.
At Mastercard, I led technical GTM for platforms that touch millions of consumers and billions in transactions. But more importantly, I've been building the future of how we sell and enable complex technology - with AI at the center.
TCV closed through technical engagements
People enabled by AI tools I've deployed
Demos delivered to enterprise buyers
Building, coaching, learning, and leading
02 — The Journey
From UX design to programmatic advertising to loyalty platforms—a career built on making complex technology accessible.
The Foundation
NextLeft → FinancialAid.com → WebSideStory
“I started in design and information architecture—learning how to make complex systems feel simple.”
The Scale
Yahoo!
“6.5 years managing technical relationships with Yahoo's largest advertisers. First taste of technical GTM.”
The Startup Era
Tealium → Signal → Origami Logic → Salesforce
“Early-stage SE work during the rise of the CDP. Learned to sell transformation, not features.”
The Delivery Side
Bluewolf (IBM)
“Shifted to implementation. Learned what happens after the deal closes—and why it matters.”
The Leadership
Mastercard
“Built and led Solutions Engineering for the Americas. Closed enterprise deals. Built AI-powered tools. Shaped the future of loyalty technology.”
03 — The Work
I believe the best technical leaders still build. Here's what I've shipped.
SE Workbench
From brand name to custom demo in 5 minutes.
An agentic tool that automates demo creation, data synthesis, and loyalty program research. Built with LangChain orchestration and extensible MCP backend.
Conversational Loyalty AI
Real-time reasoning over loyalty data through natural language.
A generative AI chatbot that can query live loyalty program data, explain point valuations, and recommend redemption strategies—demonstrating the future of consumer engagement.
Mastercard Loyalty Design Kit
The first loyalty and finance-focused frontend SDK.
Built for React frameworks. Enables rapid prototyping of loyalty experiences with consistent, beautiful components.
Role-Based AI Agents
Deployed to 400+ people across the organization.
Centralized RAG library supporting RFP responses, SE enablement, delivery support, and product knowledge management.
04 — The Vision
What I'd do as Head of Solutions at Ramp. A 90-day plan for scaling technical GTM.
This is a hypothesis, not a prescription. Real plans come from listening first.
Objective
Understand the current state before changing anything.
Actions
- Ride-alongs with Solutions Consultants on live deals
- Shadow Technical Consulting on implementations
- 1:1s with every team member + key cross-functional partners
- Deep dive into demo environments, tools, and frameworks
- Analyze win/loss data and implementation success metrics
- Map the current pre-sales → post-sales handoff process
Key Questions
- →Where are deals stalling in technical evaluation?
- →What's the gap between what we sell and what we deliver?
- →Which frameworks are working? Which are shelf-ware?
- →How does product feedback flow from field to roadmap?
Ramp-Specific
I'd pay special attention to how Ramp's 30+ ERP integrations (NetSuite, Sage Intacct, etc.) are being demoed and delivered—this is where enterprise deals are won or lost.
05 — Let's Talk
I built this in a weekend.
Imagine what I could build for Ramp.
I'm ready to discuss how my experience in AI-powered technical GTM can help Ramp scale Solutions for the enterprise market.
Because the best way to show you can build
is to actually build something.